Accessibility Statement

We are committed to providing a website and transportation services that are accessible to people of all abilities. We continually work to improve the experience for every visitor and every rider, and to meet or work toward applicable accessibility standards.

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. As part of that effort, we aim to provide:

• Sufficient color contrast and legible text sizes
• Clear headings, structure, and labels on forms
• Keyboard navigation and support for screen readers and other assistive technologies
• Descriptive alternative text for meaningful images
• A layout that adapts to phones, tablets, and computers

Accessibility is an ongoing process. We review our website regularly and make improvements as we grow.

Accessibility is built into our service, not just our website. We provide:

• Wheelchair accessible vehicles that are ADA equipped for safe boarding and securement.
• Trained drivers who assist riders safely and treat every person with dignity.
• Door to door assistance for riders who need help between their door and the vehicle.
• Individual accommodations arranged with riders and families to meet specific mobility and communication needs.

If you need any information from this website in an alternative format, or if you need help booking or managing a ride, please contact us and we will be glad to assist. We will work with you to provide the information or support you need in a way that works for you.

We welcome your feedback. If you encounter an accessibility barrier on our website or with our services, please let us know. It helps to include the page or the situation, the barrier you experienced, and the best way to reach you. We aim to respond within five business days and to resolve issues as quickly as we can.

• hello@gosteadway.com
• (609) 991-5353
• Steadway Mobility Group LLC, 2365 NJ-33, Robbinsville, NJ 08691

Some tools or content provided by third parties may not fully meet our accessibility goals. Where that happens, we encourage those partners to improve accessibility, and we will help you access the information you need in another way.

We view accessibility as a continuing commitment. We will update this statement as our website and services evolve, and we appreciate your patience and your feedback as we improve.